Standard delivery time: 7-14 business days after receipt of payment. Completely free of charge. ℹ️ Note: Delays due to customs inspections are very rare but possible.
No! As a customer in the EU, you do not pay any additional customs fees . We declare all shipments correctly and handle all customs formalities. The price you see is the final price.
Only the import sales tax (usually 19% of the item value) may be payable upon delivery and is charged directly by the post office.
Absolutely! We work exclusively with certified manufacturers who also produce for European luxury brands. Each piece is inspected before shipping. ✔ 925 sterling silver with hallmark.
✔ Surgical stainless steel (nickel-free & hypoallergenic)
14-day right of withdrawal – simply fill out the return form and send the jewelry in its original condition to our German return address (no returns to China!). ✨ Tip: We cover the return shipping costs for defective items.
Secure payment via: 
(PayPal, credit card, Klarna, Sofortüberweisung)
Yes! 12-month warranty against defects in materials and workmanship. Simply report any problems by email with a photo of the defect – we'll immediately send you a replacement or refund.
Standard delivery time: 7-14 business days after receipt of payment. Completely free of charge. ℹ️ Note: Delays due to customs inspections are very rare but possible.
No! As a customer in the EU, you do not pay any additional customs fees . We declare all shipments correctly and handle all customs formalities. The price you see is the final price.
Only the import sales tax (usually 19% of the item value) may be payable upon delivery and is charged directly by the post office.
Absolutely! We work exclusively with certified manufacturers who also produce for European luxury brands. Each piece is inspected before shipping. ✔ 925 sterling silver with hallmark.
✔ Surgical stainless steel (nickel-free & hypoallergenic)
14-day right of withdrawal – simply fill out the return form and send the jewelry in its original condition to our German return address (no returns to China!). ✨ Tip: We cover the return shipping costs for defective items.
Secure payment via: (PayPal, credit card, Klarna, Sofortüberweisung)
Yes! 12-month warranty against defects in materials and workmanship. Simply report any problems by email with a photo of the defect – we'll immediately send you a replacement or refund.
As a German entrepreneur, sustainability isn't just lip service to us; it's a core value that we live by in all areas of our online shop. This includes the proper payment of LUCID packaging fees to ensure the recyclability and disposal of our packaging in Germany.
We pay the required packaging levies through the LUCID register , which means our packaging is properly licensed and recyclable. This means we actively contribute to protecting our environment and supporting a functioning recycling system.
A key component of our sustainable business model is shipping: Your order is delivered directly to your home by our manufacturing partners in China . This has many benefits for the environment:
Our manufacturers in China are carefully selected. We place great importance on ensuring fair working conditions and environmentally friendly production. This is the only way we can offer you jewelry that is not only beautiful but also responsibly produced.
Sustainability is an ongoing process for us. We're constantly exploring new ways to make our packaging even more environmentally friendly, optimize delivery routes, and use sustainable materials. Your purchase from us supports a business model that focuses on transparency, responsibility, and sustainability .
Thank you for joining us on the path to more conscious online shopping.
